Whether you’re moving neighbourhoods, cities, or countries, the stresses of moving can lead to damaged goods and fragile tempers. What could possibly go wrong with a move?
- Missed delivery or pick-up dates
- Lost or damaged belongings
- Charges that exceed estimates provided
- Claim disputes for lost or damaged items
When searching for the right mover, BBB offers these tips that won’t leave you in a fragile state of mind:
- Get it in writing. Get three written estimates from different movers based on visits to your home. Estimates given over the phone or via email may not be accurate. If an estimate seems too good to be true, it likely is.
- Set up an inspection before moving day. Ask the mover(s) to come and inspect your house prior to your moving day so they can become familiar with the layout of your house. If a mover doesn’t feel it is important to inspect your house, it could be a red flag.
- Prepare for damage. Even though trustworthy movers are trained to handle your belongings and your home with care, it is difficult to move an entire household without at least some damage. Make sure your expectations are realistic and plan accordingly.
- Inquire about insurance. Not only is it important for you to understand what your household insurance will and won’t cover, but what your mover’s insurance will and won’t cover. You don’t want to be left with surprise expenses.
- Watch for red flags. If a mover requests money up-front, doesn’t provide insurance details or a company address, keep looking for a mover.
For more consumer tips, visit bbb.org.
